Terms of Service
These Terms of Service (“Terms”) govern your access to and use of the websites, pages, and online services operated by Tyroler LLC (“Tyroler,” “we,” “us,” or “our”), including purchases of products made through them (collectively, the “Services”). By accessing or using the Services, you agree to be bound by these Terms and our Privacy Policy. If you do not agree, do not use the Services.1. Eligibility & Account
1.1 Minimum Age. You must be 18 years of age (or the age of majority in your jurisdiction) to use the Services. By using the Services, you represent that you meet this requirement and have the authority to enter these Terms.
1.2 Account Registration. You may create an account to streamline checkout and view order history. You are responsible for maintaining the confidentiality of your login credentials and for all activities under your account. You must promptly notify us of any suspected unauthorized use.
1.3 Accuracy of Information. You agree to provide true, accurate, current, and complete information, and to keep it updated.
2. Permitted Use; Prohibited Conduct
2.1 License. Subject to these Terms, we grant you a personal, limited, non-exclusive, non-transferable, revocable license to access and use the Services for your lawful, personal, non-commercial use.
2.2 Prohibited Conduct. You agree not to:
(a) use the Services in violation of any law, regulation, or these Terms;
(b) copy, reproduce, modify, distribute, publicly display, mirror, or create derivative works of the Services or any content except as expressly permitted;
(c) reverse engineer or attempt to extract source code;
(d) interfere with or disrupt the Services (e.g., introducing malware, overloading, scraping, or automated access without permission);
(e) attempt to gain unauthorized access to accounts, data, or systems;
(f) collect information about other users without consent;
(g) submit unlawful, infringing, defamatory, obscene, or otherwise harmful content.
2.3 Suspension/Termination. We may restrict or terminate access to the Services at any time, with or without notice, for any reason or no reason, including suspected violations of these Terms.
3. Purchases (One-Time Orders Only)
3.1 Availability & Descriptions. Products, prices, and promotions are subject to change without notice and may vary by location or time. We attempt to describe and display products accurately; however, we do not warrant that descriptions, images, or other content are error-free, complete, or current. Colors and finishes may appear differently on different screens/devices.
3.2 Order Acceptance. Your order is an offer to buy. We may accept or decline any order at our discretion (e.g., product unavailability, pricing or content errors, suspected fraud, or payment authorization issues). We accept your order only when we charge your payment method and dispatch the product(s). We may cancel all or part of an order and will issue a refund where applicable.
3.3 Pricing & Taxes. Prices are shown in USD unless stated otherwise and exclude applicable taxes, shipping, and handling unless stated. You are responsible for all taxes, duties, and charges applicable to your order.
3.4 Payments. Payments are processed by third-party payment processors (e.g., Stripe and PayPal). By submitting a payment, you authorize the charge to your selected method. Tyroler does not store full payment card details on our servers. Payment is subject to the terms, conditions, and privacy policies of the relevant payment processor.
3.5 Shipping. We ship via third-party carriers (e.g., USPS and logistics partners such as Import2All). Shipping times are estimates only and are not guaranteed. Risk of loss passes to you upon delivery to the carrier. We are not liable for delays outside our reasonable control (e.g., carrier issues, customs, weather).
3.6 Resale. Purchases are for personal, non-commercial use only. We may refuse or cancel orders that we believe are intended for resale.
Note: Returns, refunds, and exchanges are governed by our separate Return & Refund Policy (not part of these Terms).
4. User Content & Feedback
4.1 User Content. If the Services allow you to post, upload, or submit content (e.g., reviews), you are responsible for such content and you represent that you have all necessary rights. You grant Tyroler a worldwide, royalty-free, perpetual, irrevocable, sublicensable license to use, host, store, reproduce, modify, create derivative works, distribute, publicly perform, and display such content in connection with the Services and our business. We may remove content at any time at our discretion.
4.2 Feedback. If you provide feedback, ideas, or suggestions, you acknowledge that we may use them without restriction or compensation.
5. Intellectual Property
5.1 Ownership. The Services, including text, graphics, images, logos, product names, designs, software, and other materials, are owned by Tyroler and/or its licensors and are protected by copyright, trademark, and other laws. All rights not expressly granted are reserved.
5.2 Trademarks. “Tyroler” and related marks, logos, and trade dress are trademarks or registered trademarks of Tyroler or its affiliates. Third-party marks are the property of their respective owners. No right or license to use any trademark is granted by these Terms.
6. Third-Party Services & Links
The Services may include integrations with, or links to, third-party websites, platforms, tools, or services (including payment, analytics, shipping, marketing, and social media). Tyroler does not control and is not responsible for third-party content, terms, or practices. Your use of third-party services is at your own risk and subject to their terms and policies.
7. Communications & Marketing
By providing your email address (and, where applicable, your phone number) you consent to receive transactional communications (e.g., order confirmations, shipping updates). Marketing emails (e.g., newsletters, offers) are sent in accordance with our Privacy Policy and your preferences; you can opt out at any time via the unsubscribe link. Consent to marketing is not a condition of purchase.
8. Disclaimers
TO THE FULLEST EXTENT PERMITTED BY LAW, THE SERVICES AND ALL PRODUCTS AND CONTENT ARE PROVIDED “AS IS” AND “AS AVAILABLE.” TYROLER DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR FREE OF HARMFUL COMPONENTS, OR THAT DEFECTS WILL BE CORRECTED.
9. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, TYROLER AND ITS AFFILIATES, OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, SUPPLIERS, AND PARTNERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES (INCLUDING LOST PROFITS, LOST DATA, LOSS OF GOODWILL, OR BUSINESS INTERRUPTION) ARISING OUT OF OR RELATED TO THESE TERMS OR YOUR USE OF (OR INABILITY TO USE) THE SERVICES OR PRODUCTS, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE FULLEST EXTENT PERMITTED BY LAW, TYROLER’S TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES OR PRODUCTS WILL NOT EXCEED THE AMOUNT YOU PAID TO TYROLER FOR THE PRODUCT(S) AT ISSUE IN THE 12 MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES OR WARRANTIES; THE ABOVE MAY NOT APPLY TO YOU TO THE EXTENT PROHIBITED BY LAW.
10. Indemnification
You agree to defend, indemnify, and hold harmless Tyroler and its affiliates, officers, directors, employees, agents, and partners from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys’ fees) arising out of or related to: (a) your use of the Services; (b) your breach of these Terms; or (c) your violation of any law or third-party right.
11. Changes to the Services or These Terms
We may modify or discontinue any part of the Services at any time. We may update these Terms from time to time. Material changes will be posted with an updated “Last Updated” date. Your continued use of the Services after changes become effective constitutes your acceptance of the revised Terms.
12. Governing Law; Arbitration; Class Action Waiver
12.1 Governing Law & Venue. These Terms are governed by the laws of the State of California, without regard to conflict-of-laws rules. Except as otherwise set forth in Section 12.2, any non-arbitrable action must be brought exclusively in the state or federal courts located in Los Angeles County, California, and you and Tyroler submit to their personal jurisdiction.
12.2 Arbitration Agreement. YOU AND TYROLER AGREE THAT ANY DISPUTE, CLAIM, OR CONTROVERSY ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICES, OR ANY PRODUCT (COLLECTIVELY, “DISPUTES”) WILL BE RESOLVED BY BINDING INDIVIDUAL ARBITRATION UNDER THE FEDERAL ARBITRATION ACT, AND NOT IN COURT. YOU AND TYROLER WAIVE THE RIGHT TO A JURY TRIAL AND TO PARTICIPATE IN A CLASS ACTION OR REPRESENTATIVE PROCEEDING.
Pre-Arbitration Resolution. Before initiating arbitration, the initiating party must send a written notice of the Dispute with contact information, a description of the claim, and the relief sought. The parties will attempt in good faith to resolve the Dispute within 60 days.
Administration & Rules. Arbitration will be administered by the American Arbitration Association (AAA) under its Consumer Arbitration Rules, as modified by this Section. If AAA is unavailable, the parties will agree on an alternative administrator or seek court appointment of one consistent with this Section.
Location & Procedure. Arbitration may be conducted by video, telephone, or in person in the county of your residence (or another mutually agreed location). A single arbitrator will issue a reasoned written decision limited to the parties.
Remedies & Fees. The arbitrator may award individual relief as permitted by applicable law. Each side bears its own attorneys’ fees and costs unless applicable law provides otherwise.
No Class Actions. ARBITRATION WILL BE ON AN INDIVIDUAL BASIS ONLY. The arbitrator may not consolidate claims or preside over any form of class or representative proceeding.
Severability. If the class action waiver is found unenforceable, this entire Section 12.2 is void, and Disputes will proceed in court. Otherwise, if any other part is unenforceable, the remainder remains in effect.
Small Claims. Either party may bring qualifying claims in small claims court in Los Angeles County, California (or your county of residence, if permitted).
Injunctive Relief for IP. Either party may seek injunctive or equitable relief in court to protect intellectual property rights.
13. International Access
The Services are controlled and operated from the United States. We make no representations that the Services or products are appropriate or available for use outside the U.S. If you access the Services from outside the U.S., you do so at your own risk and are responsible for compliance with local laws.
14. Miscellaneous
14.1 Entire Agreement. These Terms, together with the Privacy Policy and any policies referenced herein, constitute the entire agreement between you and Tyroler.
14.2 Severability. If any provision is held invalid or unenforceable, it will be enforced to the maximum extent permissible and the remaining provisions will remain in full force.
14.3 No Waiver. Failure to enforce any provision will not constitute a waiver.
14.4 Assignment. You may not assign or transfer these Terms without our prior written consent. We may assign these Terms in connection with a merger, acquisition, corporate reorganization, or sale of assets.
14.5 Force Majeure. We are not liable for delays or failures due to events beyond our reasonable control (e.g., natural disasters, strikes, war, terrorism, pandemics, power or internet failures, or third-party service interruptions).
15. Contact
Questions about these Terms? Contact us:
Email: customerservice@tyrolerltd.com